Policies

Thank you for choosing my work! All of my jewelry is made by hand then shipped directly to you or another of your choosing.

payment

All major credit cards are accepted through secure and safe processing through this site.

shipping

United States & Canada
Unless otherwise requested, we ship via USPS Priority, within 5-7 business days of sale. Your purchase is insured and you will receive an email when your package ships with your tracking number.

We are happy to expedite your shipment for those jewelry emergencies! Just ask!

custom orders

ALL CUSTOM ORDERS ARE A FINAL SALE.
Rings and fine jewelry will have a longer lead time. Please see descriptions of such items for more information. Please confirm before submitting.

refunds & exchanges

We have a policy of all sales are final, but please contact us if you are really unhappy with your purchase and we can work something out. We do this on a case by case basis. We want you to come back!

wholesale

To carry Serena Kojimoto Studio, contact hello@serenakojimotojewelry.com or DM on Instagram @serenakojimotojewelry